At The Centennial Hotel, our staff is dedicated to providing an unparalleled level of service that is at once accommodating and professional yet warm, welcoming and genuine. While we’re proud of the awards we’ve earned since opening, we take even greater pride in what past guests have to say about their experience with us.
​
Please read our reviews below to learn what our guests have to say about their experience at our hotel in Concord, New Hampshire. We hope that after staying with us, you will agree.

---

"We just wanted to say thank you, to both you and your staff, for everything you have done to accommodate both us and our guests this past weekend! We received so many great compliments from everyone about your hotel and all your staff that works there. You all did such a wonderful job at both locations. Thank you again for help making our weekend special to us! Best wishes! I am sure we will be back to celebrate our anniversary!"​

Unknown

"Thank you Sue, we had a wonderful time and your staff was excellent in every way possible. We’ll recommend you at any opportunity. Best regards,"

Rich​

"I just wanted to send along a sincere thank you for your help throughout the planning of our professional mixer. The room was the perfect size and the food was both plentiful and delicious!"

Jade Duhaime, Director of Community Relations

Hello Sue (Chef James, Connor & Dayle)

"​I wanted to thank you all for making our annual celebratory staff meeting such an amazing experience. Everything was so perfect from the homemade hot chocolate, to the seasonings on the food, the delicious desserts, and all of the little details that were taken care of. IOD does a post-meeting survey and we offer an open “text box” for our staff to write in anything that they want to say around the meeting. We have gotten so many rave reviews from our staff."

Jennifer Squires, UNH Institute on Disabilities

• 

Dear Ms. O'Donnell,

"​I am writing to thank you for the amazing service my sisters and I received at the Centennial Hotel between January 15-21, 2016. We were in Concord because my father had a stroke and was sent to HealthSouth Rehab. My sister and I flew to NH from PA and VA to be with him. Rather than drive 40 miles each way from his home in Gilford, NH, especially with an impending snow storm, we planned to stay together in Concord for one or two nights to see that Dad got a good start on rehab while we remained safe. We looked for the closest hotel to HealthSouth Concord and learned about the Centennial. When we mentioned it to the HealthSouth representative at Lakes Region Hospital, he spoke very highly of the hotel and told us about your hospital rate and your fabulous restaurant. When we arrived on January 15, DeeDee was working the reception desk. She was wonderfully sweet and upgraded us from a single queen bed to two queens so my sister and I wouldn't have to share; she ensured we would receive the hospital rate; and she even gave us a coupon for a complimentary breakfast so we wouldn't have to worry about that. After getting our father settled at the rehab center we came back to the hotel and enjoyed a fabulous meal with great service. My sister left the following day while I stayed on with dad for what I thought was to be one more night. To make things as comfortable as possible, Elaine moved some reservations around so that I could stay in the same room and not have to move my belongings. That turned out to be fortuitous. The next day my father’s symptoms worsened and he was sent to the ER at Concord Hospital. Not knowing what the outcome would be of this second visit to the ER, my sister from PA flew back to join me, and our other two sisters flew in from FL and TX. We were fortunate to have a room with two beds to accommodate a total of four sisters. The staff was gracious in continuing to reserve the room as long as we needed it. We ultimately transferred dad to PA so we could better care for him closer to at least one of our homes, and we are forever grateful for the warmth and flexibility provided by the Centennial staff. I wanted to write this email because I have been in the travel industry for 10 years and I know people always remember to write when things go wrong but not always when things go right. The staff at the Centennial were amazing, especially DeeDee and Elaine. It was a tense and stressful time but not having to worry about a place to stay was a blessing. Please share my thanks with everyone there." 
​
​Sincerely, Katie Dow

---

Awards & Accolades

2018
Centennial Hotel, US News & World Report, Top Hotels In US, #8 State of New Hampshire
Centennial Hotel, Granite Restaurant, Hippo Magazine, “Best of Fine dining- Concord”, 2nd year in a row
Centennial Hotel, Granite Restaurant, Only In Your State.com, “7 over the Top Restaurants in NH”, #7
Centennial Hotel, Granite Restaurant, Mike Tate, Chef De Cuisine, Concord “Iron Chef", runner-up

2017
Centennial Hotel, Hotels.com, Outstanding levels of Service and a Memorable Guest Experience
Centennial Hotel, Trip Advisor Certificate of Excellence, 6th consecutive year 
Centennial Hotel, Granite Restaurant, Trip Advisor Certificate of Excellence, 5th consecutive year  
Centennial Hotel, Granite Restaurant, Only In New Hampshire, "Top 10 in the State for Brunch", #4
Centennial Hotel, US News & World Report, Top Hotels In US 2017, #6 State of New Hampshire
Centennial Hotel, Granite Restaurant, Open Table, "Diners Choice Award"
Centennial Hotel, Concord Insider, "Best Hotel", 1st place, 6th consecutive year 
Centennial Hotel, Granite Restaurant, Concord Insider, "Best Romantic Restaurant", 2nd place, 3rd year 
Centennial Hotel, Granite Restaurant, Concord Insider, "Best Cocktail", 2nd place, 4th consecutive year 
Centennial Hotel, Granite Restaurant, Concord Insider, "Best Brunch”, 3rd place, 5th year 
Centennial Hotel, Concord Monitor, "Best Hotel", 1st place
Centennial Hotel, Granite Restaurant, Hippo Magazine, "Best Fine Dining"
Centennial Hotel, Granite Restaurant, Mike Tate, Chef De Cuisine, Concord “Iron Chef" Winner
Centennial Hotel, Granite Restaurant, Concord Monitor, "Best Romantic Restaurant", 2nd place
Centennial Hotel, Granite Restaurant, Concord Monitor, "Best Brunch", 3rd place

2015
Centennial Hotel, Hotels.com, "Rated Outstanding"
Centennial Hotel, Wine Spectator, "Award of Excellence", 7th consecutive year
Centennial Hotel, "Best Hotel in Capitol Area", 1st place, 4th consecutive year
Centennial Hotel, Trip Advisor Certificate of Excellence, 4th consecutive year
Centennial Hotel, Granite Restaurant, Trip Advisor Certificate of Excellence, 3rd consecutive year
Centennial Hotel, Granite Restaurant, Concord Insider, "Best Restaurant in the Capitol Area", 1st place
Centennial Hotel, Granite Restaurant, Concord Insider, "Best Cocktail in the Capitol Area", 2nd place
Centennial Hotel, Granite Restaurant, Concord Insider, "Best Brunch in Capitol Area", 2nd place
Centennial Hotel, Hippo Press "Best Chef in Concord", 3rd consecutive year
Centennial Hotel, New Hampshire Magazine "Best Hotel Restaurant"; "Best Concord Area Restaurant"; "Best Fine Dining"; "Best Locally Sourced",​

---